Effective Date: May 14, 2026

The Connected Handyman Co. LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, phone calls, forms, scheduling platforms, and other communications.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quote, schedule a service, or submit a form, we may collect:

• Name

• Phone number

• Email address

• Service address

• Billing information

• Project details

• Photos related to requested work

Technical Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device information

• Website usage data

• Cookies and analytics data

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide estimates

• Schedule and complete services

• Communicate about appointments or projects

• Improve our website and customer experience

• Send invoices and process payments

• Maintain internal business records

• Comply with legal obligations

We may also use submitted testimonials, reviews, or project photos for marketing purposes unless you request otherwise.

3. Communication Preferences

By contacting us or submitting your information, you consent to receive communications related to your requested services, including:

• Calls

• Emails

• Text messages

Message and data rates may apply depending on your mobile carrier.

You may opt out of marketing communications at any time.

4. Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party providers only when necessary to operate our business, including:

• Scheduling and CRM platforms

• Payment processors

• Website hosting providers

• Email and communication tools

• Analytics providers

These third parties are only permitted to use your information as necessary to provide services to us.

5. Cookies and Analytics

Our website may use cookies and analytics tools to understand visitor behavior and improve website performance.

You can modify your browser settings to disable cookies if preferred.

6. Data Security

We take reasonable precautions to protect your information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites, including organizations we support such as the American Foundation for Suicide Prevention (AFSP). We are not responsible for the privacy practices or content of third-party sites.

8. Children’s Privacy

Our services and website are not directed toward children under 13 years of age, and we do not knowingly collect information from children.

9. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request correction or deletion of your information

• Withdraw consent for communications

To make a request, contact us using the information below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Information

The Connected Handyman Co. LLC
Email: info@theconnectedhandyman.co
Phone: (704) 853-4761